The Coach’s Playlist is a one-minute read packed with information based on an essential part of coaching.
This week’s topic: empathy
The Idea: According to communication expert Marshall Rosenberg, empathy involves three elements: empathy toward ourselves, affective empathy, and cognitive empathy.
Quotation: “There is no small act of kindness. Every compassionate act makes large the world.” —Mary Anne Radmacher
Book: Marshall Rosenberg, Nonviolent Communication: A Language of Life
Resource: Free forms about empathy and listening, based on Better Conversations
Question: What can you do to overcome fear, self-interest, or moralistic judgment so you can demonstrate more empathy?
Professional Development: Better Conversations virtual workshop